Frequently asked questions

GLIX Sweep lets you combine small leftover balances from eligible general-purpose prepaid Visa and Mastercard products into one GLIX Sweep balance and one virtual card you can use for online purchases.

GLIX Sweep currently supports Joker, Vanilla, and The Perfect Gift prepaid Visa/Mastercard products, plus other approved general-purpose prepaid Visa/Mastercard products. Grocery, restaurant, retailer-specific, and closed-loop store cards are never eligible.

Adding cards is always free. Combining balances into your GLIX Sweep card carries a transparent fee shown in full — as a percentage with a minimum and maximum — before you confirm anything. We never calculate or hide a fee client-side only.

If some cards succeed and others fail, GLIX Sweep stops and shows you exactly what happened. You choose whether to proceed with the confirmed subset or reverse everything — nothing proceeds silently.

You can sign in with an existing GLIX account, or create a new GLIX Sweep account with a valid access code. New accounts always require a valid, server-verified access code during the pilot.

GLIX Sweep currently runs in sandbox/promotional mode. Real-money processing remains disabled until all required partner integrations, secrets, and approvals are in place.

From Profile → Security, you can request account deletion at any time. If your GLIX Sweep card still has a balance, spend it down or contact support first — we never simply discard funds.